Protect the workspace.
Keep people in control.
Security is an operating responsibility. These are the controls and boundaries we describe for LodgeMind, without implying a certification or an unlimited guarantee.
Account and property access
The platform uses authenticated accounts and property access permissions. Give each authorized person an account, keep their role appropriate to their work, and remove access when it is no longer needed.
The public Gold demonstration uses sample information. It is separate from a hotel's production workspace and should not receive confidential or real operational records.
Changes, recovery, and transport
The public site is served over HTTPS. Production changes use reviewed source, controlled release procedures, and post-deployment checks. Backup and restore verification are part of the operating procedures used for production changes.
These statements do not claim a particular uptime, recovery-time guarantee, certification, universal encryption-at-rest configuration, or an independently audited security standard. Account-specific requirements must be agreed before onboarding.
Appropriate data and customer responsibilities
Use LodgeMind for operational information appropriate to the service. Do not enter card numbers, health records, passwords, or unnecessary guest personal information. Protect the devices and email accounts used to access the workspace.
Your hotel remains responsible for its own equipment safety, maintenance procedures, regulatory duties, and decisions. Software records and reminders do not replace a qualified inspection or the manufacturer's requirements.
Report a concern privately
Use the contact form and select A security concern. Provide a concise description and a way to reach you, without including another person's records or secret credentials. We can agree on a safer channel if sensitive evidence is needed.
Please do not exploit a suspected problem, access other hotels' information, or disrupt the service while reporting it.
A clearer view.
A better next step.
Explore the actual workflows. See what fits your hotel.