Clear answers.
A simpler decision.
The practical details about getting started and working with LodgeMind.
What does LodgeMind cost?
$100 per hotel per month, or $1,000 per hotel per year paid annually. Both options include the same platform, up to five users, onboarding, and business-hours email support. Annual billing saves $200 compared with twelve monthly payments.
What if we have more than one hotel?
Contact us for portfolio pricing. Tell us how many hotels you manage and the users each property needs; we will confirm a written quote before you subscribe.
Can we add more than five users?
Yes—contact us about additional users. We will agree on the scope and price with you before adding paid access.
What is included in onboarding?
We help configure your property, rooms, and initial users, primarily through email. We can arrange a call when a particular setup issue needs a conversation.
How do we explore the demo?
Open the Live Demo to explore Gold at your own pace. Its login instructions are on the demo sign-in page. Use sample information only.
Does LodgeMind connect to our other systems?
No external integrations are currently available. LodgeMind operates alongside your existing reservation and business systems. We can discuss a specific connection you need, but no connection is included or promised until agreed in writing.
How does support work?
Email support is included during business hours. Your onboarding information will confirm the support address, hours, and time zone. You can use our contact form to ask about setup or an existing account. We do not promise around-the-clock or emergency support.
Can we use it on a phone or tablet?
LodgeMind is browser-based and supports desktop, tablet, and phone workflows. Open Gold on the devices your team uses to try the layout and workflow before subscribing.
How do cancellation and refunds work?
Request cancellation through the contact form or your agreed support email. Access continues through the paid period. You may request a full refund of your first subscription payment within 30 days; after that window, partial-period and prorated refunds are not offered. Billing errors are corrected separately.
Read the full refund policy →Can we purchase on this website?
We are handling subscriptions directly. The site does not collect card information or take payment. Contact us when you are ready, and we will confirm your hotel, users, billing option, and onboarding arrangements.
What do the new Heart of House pages cover?
Inspections, Equipment, Safety / Compliance, and Pool / Mechanical bring relevant maintenance records into focused views. Inspection checklists are guidance rather than signed results; safety records do not certify compliance, and the pool view does not record water chemistry readings.
Something specific to your hotel?
Send us a question about your property, portfolio, additional users, or a workflow you want to understand.
A clearer view.
A better next step.
Explore the actual workflows. See what fits your hotel.